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发布时间:2022-05-16 05:38
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热心网友
时间:2023-10-12 19:31
摘 要
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在当今通货日益膨胀的经济时代,不管任何行业客户已经成为企业生存的命脉。
In today's currency soaring economy, no matter any customers in the instry has become the enterprise survival of the co.
可以很简单的说:谁赢得了客户,谁就赢得了市场,谁就赢得了利润。
Can be very simple say: who won the customer, who won the market, who won the profits.
已经发展到一定阶段的汽车行业,差异化、客户需求已经成为拉动行业发展的主要动力。
Has developed to a certain stage of the auto instry, differentiation, customer demand has become the main force in the development of the instry pull.
近年来汽车4S店在以飞快的速度崛起并逐步扩大中,但是这种市场品牌如此丰富、选择如此多样化的行业,客户尤为显得重要。
In recent years the car 4 S shops in the speed of fast rise and graally expand, but this market brand is so rich, choose so diversified instries, is particularly important customers.
但是针对某一品牌很少有企业对自己的客户群体做出细致、精细的分析,因此研究客户关系管理则显得更为突出。
But for a few of their brand enterprise customer group make careful, careful analysis, so the customer relationship management appears more outstanding.
本文拟从目前企业在客户管理上存在的问题出发,通过对各企业客户管理目前存在的问题出发,提出科学、细致的方法,增强企业核心竞争力。
In this article the present enterprise in customer management on existing problems of each enterprise customers, through to the existing problems in the management, based on science, meticulous method, strengthen the enterprise core competitive power.
希望我从这个角度的分析,得到更好地客户关系管理的方法,使企业更好地进行客户关系管理从而赢得市场。
Hope I from this Angle analysis, get better customer relationship management method, make enterprise better customer relationship management and win the market
全文共分为部分:Full text is divided into sections:
第一部分是绪论,提出研究客户关系管理的背景;
The first part is the introction, put forward the research of customer relationship management background;
二部分是客户关系管理的相关理论综述;Second part is the related theory of customer relationship management review;
第三部分是对目前汽车行业客户关系管理上的现状及问题分析;
The third part is on the auto instry customer relationship management of the current situation and problems of analysis;
第四部分是对目前客户关系管理上出现问题的建议及对策;The fourth part is to current customer relationship management problems in the Suggestions and countermeasures of;
第五部分是结论;The fifth part is conclusion;
第六部分是致谢。The sixth part is thanks to them.
关键词:客户关系管理(CRM) 汽车行业 客户
Key words: the customer relationship management (CRM) auto instry customers
望满意!!!!!
热心网友
时间:2023-10-12 19:31
In this era of growing economic deflation, regardless of any instry has become the lifeblood of business survival. Very simply put: who has won the customers, who will win the market, who will win the profits. Have developed to a certain stage of the automotive instry, differentiation, customer demand pull the development of the instry has become the main driving force. Auto 4S shop is on the rise at a rapid rate in recent years and graally expanded, but this brand so much, select a variety of instries, customers are particularly important. But for a brand few enterprises on their customer base make careful and precise analysis, the study of customer relationship management, it is much more prominent.
This article from the current issue on the customer management of enterprises, and through corporate account management problems in the current proceeding, presented scientific, meticulous approach, enhancing core competitiveness of enterprises. Hopes my analysis from this point, get better customer relations management methods, Enterprise for better CRM and win market. The full text is divided into parts: first part is an introction, background to the proposed study on customer relationship management; the second is related to customer relationship management theories; part III is the current automotive instry customer relationship management on the present situation and problem analysis of; part IV is on the current recommendations of the problems and countermeasures of customer relationship management; part five conclusions; part VI is thanks.
Keyword: customer relationship management (CRM) for automobile manufacturers
热心网友
时间:2023-10-12 19:32
In today's currency soaring economy, no matter any customers in the instry has become the enterprise survival of the co. Can be very simple say: who won the customer, who won the market, who won the profits. Has developed to a certain stage of the auto instry, differentiation, customer demand has become the main force in the development of the instry pull. In recent years the car 4 S shops in the speed of fast rise and graally expand, but this market brand is so rich, choose so diversified instries, is particularly important customers. But for a few of their brand enterprise customer group make careful, careful analysis, so the customer relationship management appears more outstanding.
In this article the present enterprise in customer management are the problem ?
热心网友
时间:2023-10-12 19:32
Summaries
In today's currency the ballooning economy era , irrespective of any instry customers have become the lifeline of the enterprises to survive . Said , who won the customers can be very simple , who won the market , who won the profits . The automobile instry has developed to a certain stage , differentiation , the main driving force in the development needs of the customers have become a driving force instry . In recent years , the speed of motor 4S shop in to 飞快 rise and graally expand , but the market brand so rich , choice so diversified instries , particularly important clients . But targeted at a certain brand few enterprises for their own customer groups make meticulous and meticulous analysis , so the research customer relationship management it is much more pronounced .
This paper to be from the current leave the problems with the enterprises on the customer management , through various corporate clients management now exist
应该不会有错叻~~~